LEGAL

Privacy Policy

At ECO4 PRO LTD, we are committed to protecting and respecting your privacy. This policy explains how we handle your personal information.

Effective Date: 09/04/2026

At ECO4 PRO LTD, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.

1. Who We Are

ECO4 PRO LTD is a UK-based company providing energy-efficient solutions including solar panels, insulation, and heating services.

2. Information We Collect

We may collect and process the following types of personal data:

a) Information You Provide

  • Full name
  • Email address
  • Phone number
  • Home address
  • Property details (for eligibility checks)

b) Automatically Collected Data

  • IP address
  • Browser type
  • Device information
  • Pages visited on our website

3. How We Use Your Information

We use your personal data for the following purposes:

To provide and manage our services
To assess eligibility for ECO4 schemes
To contact you regarding inquiries
To improve our website experience
To comply with legal obligations

4. Sharing Your Information

We may share your data with government bodies for grant applications, partner installers, and service providers assisting in our operations. We ensure all third parties respect the security of your personal data.

5. Data Security

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse. Our security protocols are reviewed regularly to ensure your information remains safe.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for, including legal and regulatory requirements.

7. Your Rights

Under UK GDPR, you have several rights regarding your data:

AccessCorrectionDeletionObject to processingWithdraw consent

8. Cookies

Our website uses cookies to enhance user experience and analyze traffic. You can control cookies through your browser settings at any time.

Get in Touch

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, our privacy team is here to help.

Verified Reviews

What Our Customers Say

Real feedback from real homeowners across the UK — sourced from Google Reviews and Trustpilot.

Eco4 had recently completed EWI at my house. All the workmen are very professional, polite and knowledgeable. I have already referred to my friends and family and definitely recommend this company to all for work. Communication was excellent.

I recently had a new boiler installed by ECO4 Pro Ltd, and I couldn’t be happier with the entire process. From the initial consultation to the final installation, the team demonstrated professionalism, efficiency, and outstanding customer care.

They did an amazing job on my property. The staff was professional and very fast as well. When doing the work, they ensured to install the floor protectors so our flooring doesn’t get damaged. Highly recommended.

Was a pleasure dealing with Eco4, particularly Khalil and Khaliq, always helpful and available when you needed to ask them something. Work carried out was great and if I ever have any issues, I know I can get in touch with them quickly and it’ll be resolved very quickly. Would highly recommend.

Excellent communication from staff from start to finish. Workers were punctual and respectful. Work was carried out to a high degree and the workers cleaned up when they left.

Eco4 had recently completed EWI at my house. All the workmen are very professional, polite and knowledgeable. I have already referred to my friends and family and definitely recommend this company to all for work. Communication was excellent.

They responded very quickly to our request for a quote and within a week they started work. They were responsive to our requests and professional in their approach to the work.

I recently had a new boiler installed by ECO4 Pro Ltd, and I couldn’t be happier with the entire process. From the initial consultation to the final installation, the team demonstrated professionalism, efficiency, and outstanding customer care.